Fellows, Hugh

Business speaking and writing - New Jersey: Prentice-Hall, Inc., 1982 - 355 páginas: ilustraciones; 23 cm

Incluye índice: páginas 357-366

1. Basic principles of business speech -- 2. The process of oral communication -- 3. Verbalization -- 4. Listening -- 5. Intrapersonal communication -- 6. Voice and diction -- 7. Visual Aids -- 8. The employment interview -- 9. Other dyads -- 10. Giving instruction -- 11. Small group discussions -- 12. Peoblem-solving conferences -- 13. Public speaking

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